Managing Capacity

Frequently asked questions relating to management of service capacity,

Is there an unlimited supply of testing kits for residents of all participating councils?
No. Councils are required to make arrangements for open access sexual health clinic/s in their borough and are responsible for paying for the cost of their ...
Wed, 20 Dec, 2017 at 9:09 AM
Are there limits on the number of kits a user can order?
Service users can request up to four kits per year. Kit requests above this threshold are controlled. If a third test kit is ordered  in a six-month rolling...
Wed, 20 Dec, 2017 at 9:10 AM
Can we control the numbers accessing the e-service in our clinic?
Clinics will be responsible for choosing which patients to refer to the service in line with the agreement they have reached with their local commissioner. ...
Wed, 20 Dec, 2017 at 9:10 AM
How will the e-service help address increased demand for sexual health services?
The e-service represents a long-term investment in transformational change for how Londoners access and use sexual health services, reflecting changes in li...
Wed, 20 Dec, 2017 at 9:43 AM