No. Councils are required to make arrangements for open access sexual health clinic/s in their borough and are responsible for paying for the cost of their residents accessing sexual health clinics in other boroughs. Councils are not required to provide sexual health e-services and these are paid for from the same budget as for sexual health clinics. The e-service’s capacity to send kits to residents is contractually limited by each council. This (affordability) limit has been modelled to determine the daily cap on kit orders for residents of each council. If the cap has been exceeded that day, the user will be ineligible for the e-service and will need to be seen in the clinic instead. Councils are encouraged by the City Commissioning Team to ensure that their daily cap is high enough to divert eligible patients in the clinic to the e-service and achieve channel shift ambitions for that clinic.