User records will include full details of online assessments completed, kits ordered and returned as well as their test results. Service users can request up to four kits per year. Kit requests above this threshold are controlled. If a third test kit is ordered in a six-month rolling window, the request will be denied and the person will be flagged for a call from the SHL clinical team.
Can we monitor services users who have used SHL frequently? Print
Created by: SHL
Modified on: Wed, 20 Dec, 2017 at 9:04 AM
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